Staff engagement - Three key elements

Involving staff can create the culture change you need for long-term business success.


Three elements to successful staff engagement

In any business, having keen, motivated staff makes all the difference. There are three key elements to successfully engaging staff. Our video explains.


Staff Engagement - The Three Key Elements to Successful Staff Engagement

In any business, having keen, motivated staff makes all the difference.  Research has found there are three key elements to successfully engaging staff:

1. A formal engagement programme 

It’s worth engaging staff right across your organisation from the beginning of your energy management or sustainability journey. 

A well-structured programme will boost staff buy-in and participation in the longer term.

Leon Clews – Operations Manager, Facilities and Engineering, Capital & Coast DHB

We were able to get a large group of people in behind the project and bring in some other people from other areas of our business and train them up….There’s been a massive upskilling opportunity with it as well. And it’s created a platform that we can then take our other building across to the new control strategy and solutions to start to reduce some of their energy usage.

2. Data Collection and Reporting

Start with good data – measure what you’re using, so you can start to manage it. Once energy use becomes more visible, you can work out better ways to manage it, and spot wastage.

Organisations that report on employee engagement efforts will be more successful.

Peter Dobney – General Manager, Resources and Energy - Orora Beverage Cans

Every month, each site gets results in graphical format of how their site is comparing against other sites and against themselves in terms of their energy, water and waste performance. We’ve found that gives us very good feedback and very good incentive to motivate people to become more efficient in their work practices.

3. Empowering Staff

Creating opportunities to share energy and sustainability ideas is a good way to start. You don’t need to focus on big projects - even small changes can make a difference. 

Johnathan Pooch – Founder and Managing Director – DETA Consulting

Staff engagement gets the culture change to deliver the ongoing benefits.

Put your trust in your people to take ownership and figure out improvements.

Leon Clews - Those staff can then delve deeper, respond faster, and resolve quicker……so massive benefit in confidence. As a result of redesigning the system we have also seen a huge reduction in the reactive responses required …there’s been benefits across the board.

Peter Dobney - It’s all been driven by the site personnel. We gave them the information. We’ve assisted them in identifying where the projects were, but we actually need people on the ground at the site to take ownership and responsibility for implementing those projects.


At EECA Business, we’ve got the tools to help get you started. We’ve developed a Staff Engagement ‘Toolbox’ – a set of checklists, guides and templates, you can download for free, to help you develop your own staff engagement programme.

No matter what business you’re in, actively engaging staff in energy management will improve the wider results and benefits of your energy management programme.

Get in touch with us at eeca business do g o v t dot en zed

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