Staff Engagement - How To video

Overview

So much of the energy your business uses is in the hands of your staff, but they may not have the same goals as you. We can help you get company-wide buy-in for your energy programmes.

Watch our “how to engage staff” video, and hear how motivated staff have helped leading NZ companies become more efficient and created happier workplaces.

Our staff engagement toolkit sets out a 6 step plan to develop your own programme.  It gives a set of checklists, guides and templates to get you started – download these for free.

Find out what’s involved in managing energy - even if you aren’t an energy manager, our sample job description could highlight some key areas to focus on.

 

Transcript

EECA Business Staff engagement “How to” video

A study by Wyatt Watson (US) found that companies that have highly engaged employees produce 26% higher revenue per employee.

Paul Bull – Account Director, EECA Business:

There are six steps to setting up and maintaining staff engagement to support your energy management programme.

  • EECA Business has developed a ‘toolbox’ of information, checklists and templates to help you develop and implement an effective staff engagement programme within your business.
  • There are ten documents or ‘tools’ currently available for, energy managers (and your teams) to access and download for free.
  • These documents (tools) relate to the first four steps in the staff engagement process – from creating a team, to the implementation of a staff engagement programme.
  • They are currently being trialled in a pilot project. Feedback will be used to improve them before a full launch.
  • Further tools will be added in time. Tools for the final two steps – ‘evaluate and review’, and ‘maintain momentum’ will also be added.

1. Set up a team

Paul Bull:

  • Creating buy-in and changing staff behaviour requires a variety of specialist skills from different parts of the organisation
  • Make sure each team member knows clearly what their roles and responsibilities are, and what the expectations are
  • Maintain focus and momentum by scheduling regular meetings

 “There’s an excellent cross-section of people on the working group and it enables us to talk about subjects from all angles of the business” ~ Jon Kyle, Group CEO, TIL

  • Tools for the team

Peter vanMeer:

The EECA Business Engagement Toolbox provides you the following documents (tools) for use in step one:

  • Energy Manager Job Description: a template job description for an Energy Manager, outlining the key roles and responsibilities
  • Creating an Energy Management Team: a tip sheet that provides information and advice on how to create an effective energy management team, including roles and responsibilities, setting KPIs, and performance monitoring and feedback
  • Meeting Agenda Templates: information on how to plan for team meetings, including templates for a meeting agenda and meeting minutes.
  • Effective Emails: advice on how to develop effective emails, including some sample emails that can be used to call for expressions of interest to join the team, announcing the creation of the team.

2. Research current attitudes & behaviours

Paul Bull:

  • To create an effective staff engagement programme, you’ll first need to know more about how your staff think, feel and behave when it comes to energy use
  • Ask them about the energy they use at work, what they think about energy efficiency, and their awareness of energy efficiency
  • Encourage them to make suggestions about how energy could be used more efficiently at work.

 “Our people never cease to amaze with their ability to come up with smarter ways to do things, reducing energy use, carbon emissions and, ultimately, our dependence on fossil fuel resources”  Michael LeRoy-Dyson, Sustainability Manager, Fulton Hogan

  • Tools for researching attitudes & behaviours

Peter vanMeer:

The EECA Business Engagement Toolbox provides you the following documents (tools) for use in step two:

  • Creating a Company Energy Culture: tip sheet containing information about embedding energy management in an organisation’s culture, from induction through to ongoing engagement
  • Staff Questionnaire: a template questionnaire that helps to understand staff attitudes about energy use and to identify areas where the organisation could be more energy efficient
  • Staff Suggestion Form: a template form that allows staff to: a) highlight an area where improvements could be made, b) register a new energy saving idea, or c) recognise good energy management practices.

3. Identify actions & timelines

Paul Bull:

Once you have the results from your research, you can begin to create your staff engagement programme by:

  • Using the feedback you’ve received to generate ideas amongst the team and staff
  • Evaluating these ideas and incorporating the successful ones into your action plan
  • Creating a launch plan for your programme, including the timelines for development and implementation.
  • Tools for planning

Peter vanMeer:

The EECA Business Engagement Toolbox provides you the following documents (tools) for use in step three:

  • Staff Engagement Action Checklist: a checklist of the key activities the energy team needs to undertake to develop a successful staff engagement programme
  • Communications Planning: a series of templates to help an organisation: a) create a communications strategy for its staff engagement programme, b) identify and understand the key audiences, c) develop a communications plan, and d) develop a campaign calendar.

4. Implement your plan

Paul Bull:

With the activities prioritised, you can now begin to implement your staff engagement programme by:

  • Assigning specific tasks (and KPIs) to the people in your energy management team
  • Working with key areas within the organisation (e.g. HR) to implement your initiatives
  • Promoting your programme throughout the organisation.
  • Tools for implementation

Peter vanMeer:

The EECA Business Engagement Toolbox provides you the following documents (tools) for use in step four:

  • Staff Competition Planning: information on how to plan a staff awareness and  engagement competition, including a competition planning tool and competition review template
  • Effective Emails: advice on how to develop effective emails (same as in step one) including some sample emails that can be used to promote energy management across the organisation.

5. Evaluate and review

Paul Bull:

Reviewing your progress is essential to attaining your energy management goals.
EECA Business will be adding resources to the toolbox to help you evaluate and review.

6. Maintain

Continuous improvement results from changing organisational culture over the long term. The more you embed your programme into the fabric of your organisation, the greater the results you’ll see.
EECA Business will be adding resources to the toolbox to help you maintain momentum.

You can download the templates provided in the EECA Business toolbox for free. They will help you develop your own staff engagement programme. [Show website and toolkit folder]

No matter what business you’re in, actively engaging staff in energy management will improve the wider results and benefits of your energy management programme.

Get in touch with us at eeca business dot g o v t dot en zed